Braze hub
Everything we know about Braze, in one place.
Guides, tools and ANZ benchmarks from a Braze Alloys Solutions Partner, Orbit tier, and Braze ANZ Rising Star of the Year 2026.
What is Braze?
Braze is a customer engagement platform for sending personalised, real-time messages across email, push, SMS, WhatsApp, in-app and web. Brands use it to run lifecycle, marketing and transactional messaging from one customer profile. Stitch designs, builds and runs Braze programmes for brands in New Zealand and Australia.
Why Stitch for Braze
- Braze Alloys Solutions Partner, Orbit tier.
- Named ANZ Rising Star of the Year at Braze's inaugural ANZ Partner Awards, 2026.
- Lead Braze partner on Serko AI: lifecycle layer in production in six weeks.
- Appointed Braze onboarding partner by Skyline Enterprises.
- Typical implementation: 8 to 12 weeks.
Tools
Benchmark
9 min read
ANZ customer engagement benchmark 2026: what the Braze data says, and what to do about it
ANZ brands are the most AI-confident in the world but trail on revenue. Key numbers from Braze's 2026 ANZ review, with Stitch's view on closing the gap.
Read guideGuides
9 min read
Braze vs Customer.io: A Consultant's Comparison
Braze or Customer.io? An independent ANZ consultant's comparison of channels, data, pricing, AI and Australian data residency to help you choose.
Read guide9 min read
Braze data residency in Australia and New Zealand: what AU-01 means
Braze runs an Australian data centre, AU-01. Here's what it hosts, how it's chosen, what still leaves Australia, and what NZ and AU privacy law expects.
Read guide9 min read
Connecting Braze to Snowflake, Databricks and BigQuery with Cloud Data Ingestion
How Braze Cloud Data Ingestion syncs Snowflake, Databricks and BigQuery data into Braze, how to send data back, and the pitfalls to avoid.
Read guide8 min read
How Braze pricing works (and how to budget for it)
Braze pricing is by quote, built from a Platform Edition, MAUs, Action Credits and services. Here's what drives cost and how to build the business case.
Read guide9 min read
Braze implementation checklist and timeline: a 12-week plan
A practical 12-week Braze implementation plan: data model, SDKs, data ingestion, email, SMS and WhatsApp setup, Canvas build, QA and launch.
Read guide9 min read
Migrating to Braze from Salesforce Marketing Cloud, Klaviyo or HubSpot
What moves and what doesn't when you migrate to Braze from SFMC, Klaviyo or HubSpot: profiles, consent, templates, journeys, IP warming and risks.
Read guide8 min read
BrazeAI Decisioning in practice: what it is and when it's worth it
What BrazeAI Decisioning Studio does, when AI decisioning pays off, the data you need, how to run a fair holdout test and the pitfalls to avoid.
Read guide9 min read
ANZ customer engagement benchmark 2026: what the Braze data says, and what to do about it
ANZ brands are the most AI-confident in the world but trail on revenue. Key numbers from Braze's 2026 ANZ review, with Stitch's view on closing the gap.
Read guideServices
FAQ
Is Stitch a Braze partner?
Yes. Stitch is a Braze Alloys Solutions Partner, Orbit tier, based in Auckland, and was named ANZ Rising Star of the Year at Braze's inaugural ANZ Partner Awards in 2026.
How long does a Braze implementation take?
Most Stitch Braze implementations take 8 to 12 weeks. The Serko AI lifecycle layer shipped to production in six weeks from kick-off.
Can Braze host data in Australia?
Yes. Braze offers an Australian instance, AU-01, hosted in Sydney. The instance is chosen when your account is set up. See our data residency guide for details.
Should I choose Braze or Customer.io?
It depends on scale, channels, data residency and team. Stitch partners with both. Use our Braze vs Customer.io selector for a quick recommendation.