Agentic AI is the next layer of the stack, and most agencies are still in slideware. Stitch leads the IAB New Zealand AI Working Group on agentic systems and the future of measurement. We have shipped production chat assistants for Skills Group across four divisions on Zapier with a RAG layer trained on the client's content. We are the lead Braze implementation partner on Serko AI, the agentic AI travel assistant that launched its US beta on 9 May 2026.
The Stitch team runs on agentic AI internally. MCP server integrations connect AI assistants directly to Tealium, Customer.io, Braze, Jira, Slack and Google Workspace, as well as the paid media stack across Meta, Google Ads and Google Analytics.
Selected work
FAQ intro
What CMOs and CTOs are actually asking us about agentic AI, sorted from hype to ship.
What we do
- Production AI chat assistants on Zapier, Voiceflow and n8n with RAG layers
- Two-way agentic SMS and email comms via Braze and Customer.io
- AI-powered lead qualification connected to Dynamics 365, Salesforce and HubSpot
- Custom MCP server development for client and internal tooling
- AI strategy and operating model design for marketing and CX teams
FAQ
What is MCP?
Model Context Protocol. An open standard for connecting LLMs to tools and data sources. Stitch builds custom MCP servers and integrates third-party ones across the martech stack.
Do you build custom agents?
Yes. We design, build and operate agentic workflows for clients across Tealium, Customer.io, Braze and the rest of the martech stack.